If your customer has already created his/her user account, then you can send a request here, to add it to your list:

From your list of installations, click on “My assignment requests”, then click on “Assign a customer installation”

You can also view here the list of pending requests sent to users

• A window will open for you to enter the TaHoma PIN code and the user’s email address used to activate the TaHoma.
  
  
• When you validate, request will be sent by email to the user for validation.

• Your request will remain visible in this list until customer validates. You may at anytime resend an email for validation, by clicking on « Resend email ».

• A window will open and you will be able to enter (or modify) the user’s email address if needed.